Access Audits

Who needs Access Audits?

Disability Discrimination Act (DDA) 1995

Since October 1999 the DDA has required that all service providers make “reasonable adjustments” to their services to ensure that disabled customers are not treated less favourably.

Legislation introduced in October 2004, requires Service Providers to make adjustments to premises to overcome any physical barriers to providing that service.

Service Providers

Can a disabled customer enter your building unaided and receive the same, or equal service as your other customers?
Have you made the “reasonable adjustments” to your services, that you are now required by law to have made in order to provide that service?

If you answered “no” or “don’t know” to any of these questions, consider an Access Audit of your premises now.

Employers

1. Access Audits
Have you made the necessary adjustments to your policies and procedures to meet your obligations under the Disability Discrimination Act to provide equal opportunities for disabled employees?
Do your premises reflect the policies and procedures, by providing an accessible working environment and accessible facilities for disabled employees?

If you answered “no” or “don’t know” to any of the above, an Access Audit will provide reassurance or make appropriate recommendations to help you meet your obligations.

2. Training
Are your staff aware of their responsibilities under the DDA when acting on your behalf: Do they have the tools and resources required to ensure that disabled customers get the same service as everyone else?
 

Are you prepared?

Contact Lincolnshire Association of People with Disabilities now for further information.

An Access Audit now or staff training, will provide you with the reassurance that you are making all “reasonable adjustments” to meet your legal obligations.
 

How much does it cost?

Get in contact, we can discuss what you need, how long it will take and discuss prices from there.
We build training packages to meet your needs and the specifics of your organisation, so don’t hesitate to contact us.


What can you expect from an Access Audit?

An assessment of your premises, highlighting complying features and any limitations and barriers to disabled people.
A written report incorporating recommendations and advice on how to make the reasonable adjustments to your premises that will help you to meet your obligations.
Recommendations may range from simple adjustments such as rearranging physical features, incorporating items into your regular maintenance plan through to major structural alterations.


Lincolnshire Association of People with Disabilities
Ancaster Day Centre
Boundary Street
Lincoln
LN5 8NJ

Telephone: 01522 530301
Minicom: 01522 530302
Email:lisa.storey@lapd.uk.com